Why can’t GetEmail find all the email addresses ?

As you probably noticed, GetEmail doesn’t find 100% of the email addresses you look for, we will explain you why. Some of your prospects have incomplete LinkedIn profiles, the name of their company is not always mentioned for example. Some people are also jobless, so we are not able to find their email addresses since they are not linked to a company.

Likewise, if you have ever tried to contact a freelancer with GetEmail, you probably encoutered some difficulties to find his/her email address. This is not surprising since the company is unknown, so it can’t be linked to any LinkedIn company page. Moreover, thanks to many feedbacks we have received, we know that GetEmail doesn’t work well on composed names or people with several last names (as in the Spanish speaking countries), but we work hard everyday to improve our service and be in a position to find those more complicated email addresses.

How do we find email addresses ?

On the LinkedIn page, our tool find the email address using the first name, the last name and the domain name of his company. We “scanned” a lot of websites to find the email format of millions of companies. Then, we recreate the nominative and professional email address of the prospect you would like to get in touch with.

Our method is extremely simple but the time saving for you is huge ! Manually, it would take you around 5 minutes to find an email when it only takes you a few seconds with GetEmail. If you search 20 email addresses per day, GetEmail saves 2 hours of your precious time !

Here’s some additional Q&A for people who have additional questions:

  1. do we use the email addresses of our signed up users to provide our service?

No, we don’t, it would be a total nonsense! First of all, it would be unfair to our uses we value and respect. Second, we have 500k+ users, most of them using personal email addresses, whereas we only deal with B2B email addresses. Third, we are able to find out hundreds of millions of B2B email addresses, why would we bother with 500k+ email addresses? Last but not least: let’s imagine for 1 second the unimaginable, if we really wanted to use our users’ data, our users sign up, most of them only give their first name, and their email address… how would we know who they are ?

2. do we sell our users’s database?

No, we don’t! Our community of users is the most valuable asset we have. Our business is in bringing people on board to use our service for free, and offer the ones who like it and want to use it more paid plans, to cater to their needs. This is the only source of revenue we have.


Our story


GetEmail is a French startup located in Paris, created in january 2016 by two engineers. We have created an application in the form of a Google Chrome Plugin that allows you to find any professional email addresses you might be looking for, in a matter of seconds ! It is very helpful when you need to grow your business.

Our team is composed of our two co-founders, our CEO, Gabriel Cian and our CTO, Nicolas Bahout. We also have 2 client service managers/marketing managers, Amélia Wingel and Jessica Lecerf, who are there to make sure your experience with GetEmail is as delightful as possible.

GetEmail is still a young company but we have big ambitions and we hope you will continue the aventure with us.

See you soon on GetEmail !